Reference

Our Legal Terms, Written Plainly

Every rule that governs your account sits on this page: who can register, how we verify a bKash or Nagad withdrawal, and what we do with the details you give us.

Account termsPrivacy handlingbKash, Nagad, RocketRegion-based accessCookie settings

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Terms, Eligibility and Verification Rules

OkBajji Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Opening an account means you accept the terms on this page, and they apply from your first login onward. Whether you can use the lobby depends on the law where you sit and whether your region is one we're eligible to serve. Support cannot override that.

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You must be of legal age in your jurisdiction and registering for yourself, one account per person. The name on your account has to match the name on the bKash, Nagad or Rocket wallet you fund it with; if the two differ, a withdrawal is held
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until we can clear the mismatch. Verification is document-based. We ask for a national ID or an equivalent photo document, plus a transfer reference or screenshot where the payment trail isn't clear on our side. Game rules belong to the studio that built the title, so
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live table limits and slot mechanics from Pragmatic Play or Evolution follow their published rules rather than ours. Where a provider voids a round, the provider's ruling stands and stakes go back to your account wallet. Promotion terms, when something is running, are published with that
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promotion and read alongside this page. If we change these terms, the updated version goes live here with a new date, and continued use of your account counts as acceptance. Disputes start with our support team, so keep your transaction references saved on your phone.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

POLICY CONTACT PATHS

How to Raise a Policy Issue

Policy questions don't sit in the same queue as a stuck deposit, so tell us up front what you're asking about. Live chat opens from any page once you're logged in, and the same widget works from the home page if you haven't registered yet. For anything involving a file — an ID copy, a wallet statement, a data request — use email so the document stays attached to your case. Current contact hours are listed on the contact panel itself.

Live chat Open the chat bubble on any page and say 'terms' or 'privacy' first. That routes you to the team handling verification and data cases instead of general account help.

Email for documents Send ID copies, bKash or Nagad transaction references and formal data requests by email. Attach the files rather than pasting screenshots into chat, and put your username in the subject.

Inside your account Your account area shows the terms version you agreed to, your verification status and your consent settings. Check there first; it answers a fair share of what reaches our inbox.

DATA AND SECURITY

How OkBajji Handles Your Data

We collect what's needed to run an account and pay you out: your name, contact details, the wallet you deposit from, and the trail behind each bKash, Nagad or Rocket movement. Connections are encrypted with SSL, and payment references are stored against your account rather than left sitting in an open support thread. Cookies keep you signed in and remember the lobby you last opened. Clear them from your browser or phone settings and the session ends. Retention follows what financial and anti-fraud rules require.

What we hold

Registration details, verification documents and the payment references tied to your bKash, Nagad or Rocket transfers. Nothing about your device beyond what keeps the session and login secure.

Cookies and sessions

Session cookies carry your login when you move between the browser and the app on the same phone. Analytics cookies are separate and can be refused without losing lobby access.

Account security steps

Login uses an OTP sent to your registered mobile number, so keep that number current. Change it from your account area, not through chat, and never pass the code to anyone.

Asking for changes

Want a correction, a copy of your data or your consent withdrawn? Email us from your registered address and we'll confirm what we can action and what rules oblige us to keep.

Legal Questions We Get Asked

Most policy queries land in the same handful of places, so we answer them here plainly. If your case involves a held withdrawal or a document we've requested, this page won't replace the check itself — support still needs to see the file. Cricket and other sports markets, live tables and slots all fall under the same terms. Nothing here shifts because you moved from Baccarat JetSet to a BPL market.

Access depends on the law where you are and whether your region is eligible. We don't confirm legality on your behalf, and where we cannot serve a region, registration is blocked.

Usually a name mismatch between your account and the bKash, Nagad or Rocket wallet, or verification still pending. Email the ID copy and the transfer reference and the check moves forward.

A national ID or equivalent photo document, and sometimes a wallet screenshot showing the transfer. We ask once, then your verification status stays saved against the account.

Yes. Write from the email address on your account and we'll set out what we hold, what we can send you, and what anti-fraud rules require us to keep on file.

One account per person. Duplicate registrations from the same mobile number, wallet or device are merged or closed, and payouts from the extra account are held pending checks.

The updated version is published here with a new date. If a change touches verification or payouts we flag it in your account, and continued use counts as acceptance.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy AppOkBajji App InfoFAQ

Our Legal Terms, Written Plainly

How to Raise a Policy Issue

How OkBajji Handles Your Data

What we hold

Cookies and sessions

Account security steps

Asking for changes

Legal Questions We Get Asked

01 Can I use OkBajji from Bangladesh?

02 Why is my withdrawal on hold?

03 What documents do you ask for?

04 Can I get a copy of my data?

05 Do you allow more than one account?

06 What happens when the terms change?

Legal

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