Reference

What You Agree To When You Use OkBajji

These terms set out how your account works on OkBajji — from how you deposit through bKash, Nagad, or Rocket to how withdrawals are processed and what we both expect from the relationship.

Account holders onlyBangladesh-eligible regionsbKash, Nagad, RocketSubject to local law

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TERMS CONTACT PATHS

Reach Us About Your Account Terms

If you have a question about how these terms apply to your specific account — a suspended wallet, a disputed transaction, or a query about eligibility in your area — our support team handles these directly. Players in Dhaka and other parts of Bangladesh can reach us through the channels below.

Team online

Live Chat

Open the chat window from any page on OkBajji. This is the quickest path for account-specific terms questions and wallet verification queries.

Email Support

Send your query with your registered account number. We respond to terms-related disputes and account eligibility questions through this channel.

Account Help Centre

Log into your account and visit the Help section for self-service answers on deposit matching, withdrawal verification, and account ownership rules.

HOW WE HANDLE YOUR ACCOUNT

Security, Retention and Your Account Rights

Your account data and payment records are held securely and are only used for the purposes described in these terms — verifying your identity, processing deposits and withdrawals via bKash, Nagad, or Rocket, and keeping your account compliant with the eligibility rules for your region. We do not share your payment details with third parties outside of the payment processing required to settle your transactions.

Account Verification

We verify your identity before processing withdrawals. This usually means matching your account name to the mobile wallet you use — your bKash or Nagad registration name must match your OkBajji profile.

Data Retention

We keep your account records for as long as your account is active and for a period after closure as required by applicable rules. You can request a summary of the data we hold by contacting support.

Access Requests

You can request to correct inaccurate account information at any time by reaching out through live chat or email. We aim to resolve straightforward corrections within a few business days.

Account Closure

If you want to close your account, contact our support team directly. Any balance remaining in your account will be returned to the verified wallet on file before closure is confirmed.

How These Terms Apply to Your Account

OkBajji Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account on OkBajji, you confirm that you meet the eligibility requirements in your region and that you accept these terms in full. We may update these terms when our services change — we'll notify you through your registered account when that happens, and

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continued use of the platform means you accept the updated version. Your account is personal to you. Sharing login credentials, opening duplicate accounts, or using another person's bKash, Nagad, or Rocket wallet to fund your account is a breach of these terms and may result in
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account suspension. Each wallet must be registered in your own name and must match your account profile. Withdrawals are processed back to the same payment method used for your deposit — if you deposited via Nagad, your withdrawal goes to that same Nagad number. This is
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a standard verification step and not a restriction on your funds. If you have questions about a pending withdrawal, our support team can look into it directly.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About These Terms

Here are the questions we hear most often about how these terms work in practice.

You can open an account if you are eligible under the laws of your region. Access depends on local law and the regions where OkBajji is available. We do not accept accounts from ineligible regions.

No. Your deposit wallet must be registered in your own name and match your OkBajji account details. Using another person's bKash, Nagad, or Rocket wallet is a breach of these terms.

We'll notify you through your registered account when terms change. If you continue using OkBajji after the update takes effect, that counts as your acceptance of the revised terms.

Any remaining balance is sent back to the verified withdrawal wallet on your account — the same bKash, Nagad, or Rocket number we have on record — before your account is closed.

Contact our support team through live chat or email with your account details. Terms-related disputes are handled by the support team directly, not through automated processes.

We keep records while your account is active and for a period after closure as required. You can request a copy of the data we hold by contacting support through your registered email.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

AccountOkBajji Login AccountRegister InfoPrivacy Policy

What You Agree To When You Use OkBajji

Reach Us About Your Account Terms

Live Chat

Email Support

Account Help Centre

Security, Retention and Your Account Rights

Account Verification

Data Retention

Access Requests

Account Closure

Common Questions About These Terms

01 Who can open an account on OkBajji?

02 Can I use someone else's bKash or Nagad to deposit?

03 What happens if OkBajji updates these terms?

04 How do I get my money back if I close my account?

05 What do I do if I think my account was suspended by mistake?

06 How long does OkBajji keep my account data?

Terms & Conditions

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