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How OkBajji Handles Your Personal Information

Your account on OkBajji involves personal data — and you have the right to know exactly what we collect, why we collect it, and how long we keep it.

Account Data ControlbKash, Nagad, Rocket Payment PrivacyCookie TransparencyData Deletion Rights
OkBajji How OkBajji Handles Your Personal Information
HOW WE PROTECT DATA

Data Handling, Cookies, and Account Security

Your account security depends on a few layers we maintain consistently. Sessions are protected by OTP verification tied to your registered mobile number — the same number you use for bKash, Nagad, or Rocket. Cookies on the site track your session state and preferences; they do not track you across other websites. We keep account data for as long as your account is active and for a reasonable period after closure to handle any outstanding disputes. You can request access to your stored data, ask us to correct inaccuracies, or request deletion by contacting support with your account details.

OTP Session Security

Every login is confirmed via OTP sent to your registered mobile number. This ties your session to your device and prevents unauthorised access without physical possession of your phone.

Cookie Policy

We use session and preference cookies to keep you logged in and remember your settings. No cross-site tracking cookies are used. You can clear cookies from your browser settings at any time.

Data Retention Schedule

Account data is retained while your account is active. After account closure, records are held for a limited period to resolve any open disputes, then deleted from active systems.

Your Rights and Requests

You have the right to access, correct, or request deletion of your personal data. Submit a request through live chat or email with your account ID, and we will respond within a reasonable timeframe.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you have questions about how your data is stored, want to correct information on your account, or would like to request deletion, our Bangladesh support team handles privacy requests directly. Reach out through any of the channels below and include your registered mobile number so we can locate your account quickly.

Live Chat Support Start a live chat from your account dashboard. Available during standard support hours for account and privacy queries.
Email Privacy Request Send your data request or correction query to our support email. Include your account ID and the specific change or information you need.
In-App Account Help Open the Help section inside the OkBajji mobile browser or app view, then select Account and Privacy to submit a data request directly from your device.

Common Questions About Your Privacy

These are the questions we hear most often from account holders about how their personal data is managed on OkBajji.

We collect your contact details, login credentials, device information, and the payment method you register — bKash, Nagad, or Rocket. This is the minimum needed to run and secure your account.

Only with the payment processor itself, and only the data needed to complete your transaction. We do not sell or share your wallet details with advertisers or unrelated third parties.

We retain your records for a limited period after closure to handle any outstanding disputes or regulatory queries. Once that period passes, your data is removed from active systems.

Yes. Contact our support team through live chat or email with your account ID and request a full data summary. We will compile and send it to you within a reasonable timeframe.

Send a deletion request via live chat or the support email with your registered mobile number and account ID. We will confirm the request and process it subject to any outstanding account obligations.

No. Our cookies are limited to session management and preference storage on this site. We do not place tracking cookies that follow you to other websites or apps.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.